100% Digital SaaS Product - Zero Physical Shipping
BizManch is a cloud-hosted software application for wholesale suppliers. We do not manufacture, package, handle, or ship physical goods. All subscription plans, catalogue limits, and workspace features are provisioned and delivered electronically over the internet.
1. Nature of Service: Digital Software
When you subscribe to BizManch, no physical package, physical CD-ROM, paper document, or tangible merchandise is shipped to your postal address. Your purchase provides instant electronic access to our cloud software suite.
For terms governing your commercial usage or cancellations, please review our Terms of Service and Refund Policy.
2. Electronic Provisioning Timeline (< 60 Seconds)
Upon successful payment completion via authorized payment channels (such as UPI, Net Banking, or Credit/Debit Cards via Razorpay), your subscription plan upgrade and feature limits are unlocked automatically in real-time, typically within 60 seconds.
3. Access Methods & Public Catalogue URLs
Access to your purchased software features is delivered through:
- Web Workspace: Log in using your registered mobile number and OTP at
https://web.bizmanch.com. - Public Digital Catalogue URLs: Your shareable catalogue links (
https://bizmanch.com/c/[catalogue-id]) become live immediately upon creation and publishing. - Confirmation Dispatch: An electronic notification is dispatched via email and WhatsApp confirming plan activation and upgraded limits.
4. Automated Invoicing & Tax Receipts
Within minutes of payment confirmation, a statutory tax invoice specifying HSN/SAC Code 998315 (IT and Software Infrastructure Provisioning) is generated automatically. The PDF invoice is emailed to your registered billing address and made available for download in your workspace billing history.
5. Resolving Provisioning Delays
In rare cases where your banking institution experiences payment gateway callback delays:
- Refresh your web browser or log out and log back in to reload your session data.
- Verify your bank account or payment app to confirm the transaction status shows successful.
- If your plan limits do not update within 15 minutes, email our support desk at [email protected] with your payment transaction ID. Our team will manually verify and provision your workspace within 2 hours during active business hours.
6. Fulfillment Support Desk
If you need assistance accessing your workspace or activating an upgraded plan, our team is ready to assist:
Our dedicated customer success team assists with account setup, onboarding guidance, and subscription billing inquiries.